Privacy Policy
Effective date: 2026-01-01
Scope
This policy describes how Wordflow Method (“we,” “us,” or “our”) collects and processes personal data when you visit our website, create an account, enroll in courses, or interact with our services. This policy applies to wordflowmethod.com and affiliated pages, including the reference domain wordflow.bond used in legal notices.
Data We Collect
- Account data, such as name, email, and authentication tokens.
- Transaction data, such as purchased courses and payment confirmations (payments are processed by third-party providers; we do not store full card details).
- Learning data, such as assignments, feedback, and progress metrics.
- Technical data, such as IP address, device identifiers, and browser settings.
- Support communications, such as messages you send via forms or email.
How We Use Data
- Provide, maintain, and improve our courses and platform.
- Process transactions, enrollment, and learner support.
- Send administrative messages, such as receipts and schedule updates.
- Analyze service performance and detect fraud or abuse.
- Comply with legal obligations and enforce our terms.
Legal Bases
Where required, we rely on one or more of the following legal bases: performance of a contract (to deliver courses), legitimate interests (to secure and improve services), consent (for optional communications), and compliance with legal obligations.
Data Retention
We retain personal data only as long as necessary for the purposes stated in this policy, including legal, accounting, or reporting requirements. Course access is guaranteed for at least one year from start date; administrative records may be retained longer as permitted by law.
Security
We implement administrative, technical, and organizational measures designed to protect personal data, including encryption in transit, access controls, and regular reviews. No method of transmission or storage is perfectly secure; we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or port your data, and to object or restrict certain processing. To exercise rights, contact us using the details below. We may verify your identity before fulfilling requests.
Children
Our services are not directed to children under 13, and we do not knowingly collect their personal data. If you believe a child has provided us data, contact us to request deletion.
Changes to This Policy
We may update this policy to reflect changes in law or our services. We will post the updated version with a new effective date and, when appropriate, notify you by email or site banner.
Contact
For privacy questions, contact us at [email protected] or +1 (415) 555-0198.